Author Post
WPZ 19/07/2012 14:07 WPZ

eBay synchronisation to inventory

When eBay orders are synchronised to ReadyPro, is the inventory automatically adjusted straight away, or does some further processing need to take place in order to 'accept' the new eBay orders into the system?

Fabio 19/07/2012 16:49 Fabio

After eBay or ecommerce sync the product availability is automatically updated.

So you can have for example

- 7 pieces of product X in your warehouse
- 2 ordered on eBay

Quantity available = 5

At the next sync the available quantity on ecommerce and eBay will be of 5 pieces

When you ship the 2 pieces it will be:
- 5 pieces of product X in your warehouse
- 0 ordered on eBay
Quantity available = 5





WPZ 07/09/2012 17:53 WPZ

I understand that to fully process eBay orders, I need to create a customer invoice, and then convert it to a customer invoice.

Considering that most of the dispatch and payment processes actually take place outside of ReadyPro (e.g. eBay and Paypal), is there a way to speed up the processing of eBay orders so that it actually reduces the stock value, and not just the availability?

Fabio 09/09/2012 10:31 Fabio

You mean that customer invoice are actually created using another software, and stock avaliability is updated only on the other software, right?

The best thing is to export daily the stock quantities from the other software, and reimport in Ready Pro, to update each item stock quantity.
And you need also to block eBay orders that have been shipped

Otherwise Ready Pro couldn't know that a certain item quantity as to be decreased

WPZ 10/09/2012 10:33 WPZ

We don't use any other software for stock control. (Other than a monthly in/out report) For items that are listed on eBay, we try to keep the quantities correct, but occasionally, this does not go to plan. This is why we need a system like ReadyPro that can handle such processes automatically. Ultimately, although eBay is where we make most of our sales, it is only one sales channel - we also accept walk-in and telephone sales, and will soon be developing a website.

Are you saying that I should download a daily sales report from eBay and adjust ReadyPro inventory by importing that file?



Fabio 10/09/2012 11:20 Fabio

Quote:
Are you saying that I should download a daily sales report from eBay and adjust ReadyPro inventory by importing that file?

Mmm no, the best thing is to use Ready Pro and generate stock movements (invoice or receipt) for each shipped item (or for each item delivered to walk-in). This is the only  way that can prevent errors and can save you time

WPZ 19/09/2012 11:47 WPZ

Is there a script that can be run to automate the process of:

a) converting eBay orders to customer orders (taking into account that some customers may be repeat customers).

b) converting customer orders to a sale document that affects the inventory count.


Fabio 21/09/2012 09:56 Fabio

Quote:
a) converting eBay orders to customer orders (taking into account that some customers may be repeat customers).

No at the moment it isn't possible. Mainly precisely because the check of a customer that already exists requires a minimal user intervention

Quote:
b) converting customer orders to a sale document that affects the inventory count.

No, this isn't possibile.
Ma we are working at the possibility to directly convert an eBay order to a sale document (like an invoice) then skipping the creation of the customer order

WPZ 21/09/2012 11:46 WPZ

Quote:
we are working at the possibility to directly convert an eBay order to a sale document (like an invoice) then skipping the creation of the customer order


Grazie

That's good news. Whilst I understand the need to ensure data integrity, dealing with a big workload of eBay orders using the current method is very time consuming.

WPZ 23/11/2012 13:49 WPZ

Any news on the new update?

Fabio 24/11/2012 12:02 Fabio

The new version was released on 25th october but for now only in italian version (we need to translate some labels yet). I think the english version will be released no later than 30th of november

Fabio 29/11/2012 11:23 Fabio

Hi Craig,
i'm glad to inform you that new release 14.11.7 has been released today

You can download update from our download page
http://www.readypro.com/download-inventory-software.aspx