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griff 16/05/2017 14:50 griff

cash desk sales



Hi Frank/ Fabio

Under cash desk sales can a print format ( receipt ) be assigned to the receipt printer so that you don't get the option to select form the format screen??

and also for the receipt printer can that be assigned so that you don't have select
( or set it for default printer in windows)



Franck 16/05/2017 15:51 Franck

Hi Vinny,

that depends on the procedure/menu you're using.

In cash desk receipt you cannot select any report format, ou just have to click on "receipt" button.

This button appears only after you've chosen your printer type in tables/terminals.

The list is an Italian printers list, I don't know how many printers that are sold in USA are present in it.
Maybe Epson FP series and Printers with Xon/Xoff protocol... Sad

We're talking about specific comunication on serial port, we're not talking about windows printer drivers.


Franck 16/05/2017 15:55 Franck

If, instead of cash desk receipt print (F11), you usually use generic print (F9), then you will have to configure and to choose a specific report format (set in UTIL/REPORT EDITOR)  that will use windows drivers for printing.

In this case you cannot assign a format to the printer, you will have to choose it in the list, and you will have to confirm the printer to be used too. Wink

griff 17/05/2017 03:20 griff



Frank

we mostly use Epson T20 II thermal USB printer, can this printer be configured
to use the F11 receipt ?

Franck 17/05/2017 12:37 Franck

I think so, we should try it.

Maybe we could arrange a call, this afternoon?Neutral

griff 17/05/2017 13:49 griff


I'm out of stock on the Epson T20 and T88-IV

Will get one of each on order and let you know when I get them him so that we can tested them

vinny

Franck 17/05/2017 17:21 Franck

Ok good!